Privacy Policy

1. Introduction

ToolChan LLC ("we," "our," or "us") operates ContextL (the "Service"), an AI-powered translation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, profile picture)
• Content you submit for translation
• Documents you upload for translation
• Communication preferences

2.2 Automatically Collected Information

• Device information and identifiers
• Usage data and analytics
• IP address and location data
• Browser type and settings

3. How We Use Your Information

• To provide and maintain our translation services
• To process your translations and maintain translation history
• To manage your account and provide customer support
• To improve and optimize our translation algorithms
• To communicate with you about service updates
• To enforce our terms and protect our legal rights

4. Data Retention and Security

We retain your information for as long as necessary to provide our services and comply with legal obligations. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Translated content is temporarily stored to provide the service and is automatically deleted after 30 days unless you explicitly save it to your account.

5. Information Sharing

We may share your information with:

• Service providers who assist in operating our platform
• Law enforcement when required by law
• Third parties with your consent

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data

7. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: