Terms of Service

Last Updated: March 20, 2024

1. Agreement to Terms

By accessing or using ContextL (the "Service") provided by ToolChan LLC ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

ContextL is an AI-powered translation platform that provides:

  • Text translation services
  • Document translation services
  • File format conversion and preservation
  • Translation memory and glossary features

3. User Accounts

  • You must be at least 13 years old to use this Service
  • You are responsible for maintaining the security of your account
  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized use
  • We reserve the right to terminate accounts at our discretion

4. Usage Terms and Limitations

4.1 Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access
  • Conduct automated or bulk translations without permission

4.2 Translation Quotas

  • Free accounts have limited daily translation quotas
  • Paid subscriptions have higher quotas based on plan level
  • Quota limits are strictly enforced

5. Content and Copyright

  • You retain rights to your original content
  • You grant us license to process your content for translation
  • We do not claim ownership of translated content
  • You are responsible for having the right to translate content
  • We may remove content that violates these terms

6. Payment Terms

  • Prices are subject to change with notice
  • Subscriptions auto-renew unless cancelled
  • Refunds are provided according to our refund policy
  • You are responsible for applicable taxes

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THE ACCURACY OF TRANSLATIONS. WE ARE NOT RESPONSIBLE FOR ANY DECISIONS MADE BASED ON TRANSLATED CONTENT.

8. Limitation of Liability

IN NO EVENT SHALL TOOLCHAN LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

11. Contact Information

For any questions about these Terms of Service, please contact us at:

ToolChan LLC

Email: [email protected]